Jessica Rivelli, Working Women of Tampa Bay Founder

I highly recommend booking Elizabeth MacDonald for presentations and workshops on effective communication skills. Elizabeth has presented in front of Working Women of Tampa Bay several times and I’ve received great feedback from my guests. Her presentations are informative, easy-to-follow and valuable!

Paul Saalfield, Realtor

Elizabeth’s instructing skills coupled with her vast knowledge of effective business verbal communications make this lady well sought after by corporations.


This is, arguably, one of the most important tips of them all.

What did I just say? By using arguably, I either said “questionably,” or “this is susceptible to argument,” or this statement “is very possibly true even if it is not certainly true.” (Merriam-Webster Dictionary)

Is that what we strive to say when we use this word?

(“Arguably” also is an embedded suggestion to argue.)

When I hear people use it, most of the time, they either insert it as a verbal pause/filler word or they mean to say “without a doubt.”

Either way, they are misusing it, which is, arguably, a faux pas!


If you’re making arrangements to give a speech, you will appreciate knowing the difference between these two words:

  • If you request a podium, you will get a raised platform.
  • If you request a lectern, you will get an elevated desk for your notes or laptop.

Podium comes from pod—foot. It’s a place upon which we stand. (Think podiatrist or tripod.)

Lectern come from lect—to read. (Think lecture.)

Oh, and request a lavalier or headset mic. You don’t want to be holding a microphone the whole time or constrained by the lectern’s mic.

And enjoy the experience!


Will he or won’t he? Sabotaging our first impression:

I held my breath after the new assistant pastor enthusiastically began his talk with “Good morning” and received a much quieter response.

This is where so many speakers insult their audiences by saying something like, “Now you can do better than that!” And then they repeat, “Good morning.”

Not this young man. Without hesitating, he kept smiling and began his message. He even complimented the audience within the first couple of minutes.

My advice: Strive to connect and not to alienate.


Your input, please: 80% of people are hired for their competencies whereas 85% are terminated because of their lack of leadership or people skills. This according to training development specialist Shirley Fine Lee.

In my consultations and workshops, I focus on positive, confident communicating as well as other people skills such as listening, smiling, being tactful and encouraging, etc.

What people skills are important to you? (This could save jobs!)

Thank you, in advance, for your input.


“I says.” Who says this?!

You would be surprised how “I says” is insidiously inserting itself into the phrases that introduce dialogue.

Even though the conversation may have occurred last week, the person recounting it talks as if it is ongoing—in the present tense.

So, instead of saying “John said” the person says “John says.”
And here is the stunning next step: If that person had a role in that conversation, s/he just might say,” I says.”

“John says… and then I says… and then Alex says….”

These may be the same people who also say, “John was like… and then I go…and then Mary went….”

Please, just say “said.”

Joe Wolfcale, CEO Fort Wayne Radiology

We recently participated in a leadership workshop with Elizabeth.  The energy level generated from working with Elizabeth was contagious.  The entertainment value that Elizabeth brings to the workshop is unbelievable.  And the educational content is best-in-class.  Developing leadership employees is critical to long-term success; investing those developmental dollars with Elizabeth proved to be a wise investment.