Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators

Communication Tip #80

Effective paraphrasing requires paying attention, summarizing the messages, and clarifying / validating feelings.

My recommendation: Create and continually update a list of adjectives describing positive and negative feelings. That way, you will be prepared when stating, “This is what I HEARD you say…”

Examples:

  • You’re relieved the CEO approved the project and are eager and apprehensive to begin. Is that accurate?
  • You feel belittled and ignored being constantly passed over for a promotion.

People appreciate being listened to. Using the appropriate adjectives separates you from the person who says, “So, things are going well at work. Cool!”