Communication Tip #70
Are you communicating precisely? Or are you using ambiguous words open to your listener’s interpretation?
While doing a workshop in the Tampa Bay Area, I asked participants to rank the word “awesome” on a 5-point scale. Awesome describes anything that is jaw-dropping—that elicits awe. It could be something magnificent or horrendous.
And it is indisputably a 5 on the 5-point scale. I thought.
However, one of the groups at the workshop ranked the word as a 2. Those participants were in their 20s and they said it means “so so.”
They admitted they had never looked up the definition.
For years, they have heard people use it as a knee-jerk adjective for many things (awesome pencil).
If you want to ACCURATELY convey your thoughts, work harder at choosing the precise words—and then ask your listeners what they HEARD you say.