Communication Tip #69
You will appreciate this!
That phrase is invaluable. When you use it, you tell other people how they are going to feel and you compliment them on their ability to be discerning, to learn from, and to appreciate what you are about to tell them.
If what follows is corrective feedback, you have communicated respect for them and the belief they will, indeed, appreciate the correction instead of feeling guilty or ashamed.
Which would you rather hear: “This might upset you…” or “You’re going to appreciate this…”
Remember: You are telling people how to feel and how you feel about them. Use that influence wisely. You and your team will appreciate it.