Communication Tip #59
Preparation is key–even if you have only seconds to prepare.
“The only thing worse than saying nothing is spending a long time saying it.” (Toastmasters Magazine)
This morning, a TV host interviewed a professional couple. The woman spoke first: Her words and delivery communicated confidence. The next question went to the man. His first words were, “Um, I guess, you know…kinda…” (The topic was one with which they were both familiar–no surprises.)
If the man had eliminated the verbal clutter at the beginning of his sentence, he would have engaged the listeners. Instead, he rambled, tuned out his listeners, sabotaged his message, and communicated insecurity.
What a difference some quick mental editing would have made!