Communication Tip #54
Last week I had the privilege of giving the commencement address to the students, their families and the staff of National College. I gave them tips for which those who attend my workshops are grateful.
The #1 tip is to smile.
Smiling communicates confidence. It is contagious. It attracts people to you and makes them feel positive– about you, what you say, and themselves: the receivers of what you say. How positive? A smile causes the release of the same amount of endorphins–chemicals that make us feel good–as eating 20,000 chocolate candy bars or receiving the equivalent of nearly $25,000 in cash. That, according to Katerina Nikolas, author of “How Smiling Affects Your Health.”
So, make a positive, confident difference in yourself and the reaction to your products or services: Smile.