Communication Tip #52
Do you want to get your message across and have people glued to your every word? Paraphrase what they say.
They will be laser focused because it is “their” messages, and they want to make sure you paraphrase correctly. Here’s the other advantage: you have the opportunity to seamlessly interject suggestions. After listening to your paraphrase + inserted suggested, this might be a response: “I said angry? I meant disappointed. And, on second thought, ‘butthead’ sounds inappropriate. And you may have a point: what I say and do next could affect everyone in the office.”