OUR PROCESS

Initially, we meet with clients virtually, via phone, or in-person. We ask them to describe the gap between their current situation and their desired results.

We focus on delivering the results they want. We may also suggest additional topics, skills, and concepts that would further enhance their or their teams’ professional communication skills.

To achieve the agreed-upon desired results, we customize the content of workshops and/or consultations.

And here is the bonus: The breadth and depth of our content span many and varied categories, concepts, and skills. Having several options available to the clients benefits them, their teams, and their organizations greatly because this raises the bar on expected results.

Our goal is to be thorough, and in doing so, we focus on changing or eliminating unproductive communication patterns and habits and introducing skills and concepts that further strengthen communication and self-confidence.

OUR CLIENTS

Clients who hire us to create customized WORKSHOPS are heads of organizations or departments such as human resources or training. They know the importance of relationships and engagement, and they want their teams and colleagues to present themselves and to represent the organization professionally.

Most professionals who seek us out for individual CONSULTATIONS are already good communicators and want to be even better. They value communication skills and want to improve and polish what they know needs work as well as what we discover during the consultations.

We also work one-on-one with professionals who are asked to connect via CONSULTATIONS. Impressively, each person has appreciated the opportunity, enjoyed the experience, and fully embraced the learning curve. The transformations are impressive!

MEET ELIZABETH MACDONALD

Welcome. I am Elizabeth MacDonald. I would love the opportunity for us to connect and collaborate to see if we can team up and make that desired result a reality. Feel free to contact me.

I am a communication skills advisor, author, and speaker. I founded my company, The Verbal Edge, in 2009, focusing on enhancing professionals’ communication skills. We serve people nationwide and are located in Tampa Bay and Fort Wayne, Indiana. (I shuttle!)

Before launching The Verbal Edge, I was a high school English teacher; a consultant, and a TV anchor, reporter, and talk show host.

So, what prompted The Verbal Edge? I saw a need for better communication skills in the business world. Fueled by my careers and experiences, I set out to make that happen.

My intent is to equip professionals to be excellent communicators so their ideas and opinions will be understood, remembered, and acted upon.

Professionals can achieve those results through our workshops, consultations, and my book: Sharpen Your Verbal Edge:101 Tips to Enhance Your Professional Communication Skills.