Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators

Communication Tip #2

When speakers appear uncertain, their listeners remain unconvinced and struggle to connect.

To exude confidence, use a strong voice, maintain eye contact, and expunge words as “um, kinda, sorta, I guess, I’ll try.”

Replace with words such as “I will, I agree, I am convinced, YES.”