Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators

COMMUNICATION TIP#89

Which vs. That.
Use “which” to describe nonessential information—set apart by commas.

  • The phone, which Dan never liked, fell into the hot soup.
  • The XYZ Project, which took months to complete, won an award.

Use “that” to describe essential information.

  • Dan scooped out the phone that fell into the hot soup.
  • The project that won the award took months to complete.

Use “who” for people:

  • The CEO who endorsed the project retired.

The Verbal Edge is located in Fort Wayne, Indiana and St. Petersburg, Florida in the Tampa Bay Area. Engage your listeners and make a difference in how and what you communicate. Take a powerful step toward positive, practical, and life-changing communications by contacting corporate communications skills consultant Elizabeth MacDonald. Contact The Verbal Edge. 260-433-3734 or Elizabeth@TheVerbalEdge.com.