Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators

Communication Tip #87

I just returned from Europe, and in England, I was fascinated by the differences in sentence structure.

Here’s an example: In a restaurant, we in the U.S. usually ask, “Where are the restrooms?”

One person said to me, “You Americans talk as if you rest or bathe in those rooms.”

In England the phrase is: “The toilet. Where is it?”

When I started saying those words—in that order, I was amazed that people immediately understood. Prior to that, they hesitated and some seemed confused.

In Italy and Germany airports and train stations, I also saw versions of the word “toilet” on signs and doors.

So, I’ve learned to not rely on the “restroom” euphemism abroad.

And all along, I thought I was “minding my manners.”