Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators
Equipping Professionals to be Effective Communicators

COMMUNICATION TIP #97

Do you collect negative experiences and use them to define you?

Here are two examples:

  • “I knew this would happen: Every time I’m on a team, something goes wrong.”
  • “You’re not catching any fish because I’m in your boat. This happens all the time.”

For pessimists, one negative incident can pervade all other experiences.

For optimists, it is an isolated incident from which the person learns and gets on with life.

If you work with a pessimist, encourage that person and diplomatically and respectfully counter that person’s comments with facts to the contrary. And add a compliment, if applicable.

Pessimists can change their perspectives. Be optimistic about that!